FAQ
Welcome to our comprehensive FAQ guide. In this section, we aim to provide you with the answers to a wide range of questions, ensuring that you have the information you need at your fingertips. This guide covers everything from product details to shipping information, so you can shop with confidence.
General Questions
Our comprehensive FAQ guide is designed to address common inquiries that customers may have. Questions regarding order status, returns, and customer service are frequently asked, and we strive to provide clear answers. For instance, if you're wondering about how to track your order, you can do so by logging into your account and viewing the shipment status.
Product Information
We understand that product details can be crucial before making a purchase. Our comprehensive FAQ guide includes specific information about sizing, materials, and care instructions. If you have questions about a specific item, feel free to reach out through our contact form.
Shipping and Returns
Knowledge about shipping policies and return procedures can enhance your shopping experience. Our comprehensive FAQ guide gives insights on our shipping rates, delivery times, and the process for returning items. We aim to make every step of your shopping journey smooth.
Contact Us
If your queries aren’t addressed in this comprehensive FAQ guide, don’t hesitate to contact our customer support team. We’re here to help you with any questions or concerns you may have.
In conclusion, this comprehensive FAQ guide serves as a valuable resource for our customers. Our goal is to ensure you feel informed and confident as you navigate our offerings. Remember to check back frequently for updates, as we continuously expand our FAQ section based on customer feedback.
Verzending
We verzenden naar alle Europese landen, verzendingskosten hangen af per land.
Gratis verzending binnen België vanaf 60 euro.
Bestellingen binnen België geplaatst voor 12:00 komen de volgende werkdag aan. We verzenden van dinsdag t.e.m. vrijdag.Andere landen duren 2-3 werkdagen.
We gebruiken DPD voor onze pakketjes.
Voor arcade's en flippers gelieve ons persoonlijk te contacteren.
Product
We proberen er altijd ervoor te zorgen dat jullie tevreden zijn met onze producten, maar als je toch een bestelling wilt terugsturen zijn we er om je te helpen. Je kan je product terugsturen als:
- Het spel nog sealed is
- Nieuwe producten niet gebruikt of beschadigd zijn
Contacteer ons en we helpen je graag verder.
Ja, wij geven tot 1 jaar garantie op alle refurbished consoles.
Alle tweedehands games zijn door een professionele machine behandelt.
Nog vragen?
Is uw vraag nog steeds niet beantwoord? Gelieve ons te contacteren en we helpen je graag verder.
